MHS Partner Portal

Contents:

  • Getting Started
  • Searching for Parts
    • Basic Search
      • Accessing the Search Interface
      • Search Types
      • Exact Part Number Search
        • How it works
      • Fuzzy Part Number Search
        • How it works
      • Description Search
        • How it works
      • Auto-Complete Feature
        • Using Auto-Complete
      • Understanding Search Results
      • Stock Information Display
      • Search Result Actions
        • Add to Cart
        • Check Supplier Stock
        • Add to Favorites
        • View Detailed Information
      • Search Tips and Best Practices
      • Common Search Scenarios
      • Mobile Search
      • Next Steps
    • Advanced Search
    • Search History and Favorites
    • QR Code Scanning
    • Search Overview
    • Key Search Features
    • Search Tips for Best Results
    • Understanding Search Results
    • Next Steps
  • Ordering and Checkout
  • Account Management
  • Advanced Features
  • Troubleshooting
MHS Partner Portal
  • Searching for Parts
  • Basic Search

Basic Search

The basic search interface is your primary tool for finding parts in the MHS Partner Portal. This guide covers the three main search types and how to use them effectively.

Accessing the Search Interface

Main search interface showing search input field, type selector, and search button

Screenshot needed: Main search interface showing the search input field, dropdown for search types (Exact Part Number, Fuzzy Part Number, Description), search button, and expandable sections for search history and favorites

To start searching for parts:

  1. Click “Part Enquiry” in the main navigation

  2. Or use the search box on your dashboard

  3. Or click “Search parts” from quick actions

The search interface includes: - Search input field with auto-complete - Search type selector - Search button - Search history and favorites (expandable)

Search Types

The portal offers three distinct search methods:

Exact Part Number Search

Exact part number search interface with dropdown selected and sample part number entered

When to use: When you know the complete, exact part number.

How it works

  1. Select “Exact Part Number” from the dropdown

  2. Enter the complete part number (e.g., “HYD-123-456”)

  3. Click Search or press Enter

What you get: - Complete part information and specifications - Real-time stock levels - Pricing specific to your account - Technical documentation - Related parts and alternatives

Exact search results showing detailed part information panel with specifications, stock, and pricing

Custom Part Number Support: If you’ve set up custom part number mappings, you can search using your internal part numbers. The system will: - Automatically convert to MHS part numbers - Show a notification about the conversion - Display both your part number and the MHS equivalent

Cross-Reference Handling: If you search for an alternative or legacy part number: - The system shows available cross-references - Displays both old and current part information - Provides links to search for current parts

Fuzzy Part Number Search

Fuzzy search interface showing dropdown selection and partial part number entry

When to use: When you’re not sure of the exact part number or want to find similar parts.

How it works

  1. Select “Fuzzy Part Number” from the dropdown

  2. Enter a partial or approximate part number (e.g., “HYD-123”)

  3. Click Search

What you get: - Multiple results matching your criteria - Parts with similar part numbers - Ranked by relevance to your search term

Fuzzy search results showing multiple parts in table format with relevance ranking

Tips for fuzzy search: - Use key portions of the part number - Include hyphens and spaces as they appear - Try different combinations if you don’t find what you need

Description Search

Description search interface showing dropdown selection and keyword entry

When to use: When you know what the part does but not the part number.

How it works

  1. Select “Description” from the dropdown

  2. Enter keywords describing the part (e.g., “hydraulic pump seal”)

  3. Click Search

What you get: - Parts matching your description keywords - Sorted by relevance - Multiple product categories

Description search results showing various hydraulic pump seals with descriptions and categories

Description search tips: - Use specific technical terms when possible - Include key specifications (size, pressure, etc.) - Try both generic and brand-specific terms - Use multiple keywords for better results

Auto-Complete Feature

Auto-complete dropdown showing smart suggestions as user types

As you type in the search box, the auto-complete feature provides:

Smart Suggestions: - Recently searched parts - Popular part numbers - Parts from your favorites - Related part numbers

Using Auto-Complete

  1. Start typing in the search box

  2. Watch for suggestions that appear below

  3. Click on a suggestion to select it automatically

  4. Use arrow keys to navigate suggestions

  5. Press Tab or Enter to accept a highlighted suggestion

Understanding Search Results

Search results are presented differently based on your search type:

Exact Search Results: When you find an exact match, you’ll see: - Complete part information panel - Large product image - Detailed specifications in tabs - Stock and pricing information - Add to cart functionality

Multiple Results (Fuzzy/Description): When multiple parts match, you’ll see: - Table format with key information - Part numbers, descriptions, and images - Click any result to view full details - Sort and filter options

Stock Information Display

Search results showing different stock status indicators in green, yellow, and red

Every search result shows stock information:

Perth Warehouse Stock: - Quantity available locally - Immediate shipping availability - Stock level indicators (In Stock, Low Stock, Out of Stock)

Quantity-Specific Availability: When you specify a quantity: - Green: Can fulfill all pieces locally - Yellow: Only partial quantity available locally - Red: None available locally, check supplier

Supplier Integration: - Automatic checking of Stauff supplier stock - Extended availability information - Estimated delivery times

Search Result Actions

From search results, you can:

Add to Cart

  1. Specify quantity needed

  2. Click “Add to Cart”

  3. Confirm addition with notification

Check Supplier Stock

  • Click “Check Stauff Stock” for extended availability

  • View pricing from suppliers

  • Add supplier items directly to cart

Add to Favorites

  • Click the star icon to save frequently ordered parts

  • Access from favorites section for quick reordering

View Detailed Information

  • Click part number to see full specifications

  • Browse through tabs for technical details

  • Download documentation if available

Search Tips and Best Practices

For Faster Searches: - Use auto-complete when possible - Save frequently searched parts to favorites - Set up custom part number mappings - Review search history for patterns

For Better Results: - Be specific with part numbers (include all characters) - Use technical terms in descriptions - Try multiple search approaches if needed - Check cross-references for alternative parts

For Troubleshooting: - Verify part number formatting (spaces, hyphens) - Try fuzzy search if exact search fails - Use description search as a fallback - Check for typos in your search terms

Common Search Scenarios

Scenario 1: Known Part Number - Use exact search - Check for custom mappings - Verify stock availability

Scenario 2: Similar Part Needed - Start with fuzzy search - Browse related results - Check specifications carefully

Scenario 3: Replacement Part - Use description search with key terms - Compare specifications - Verify compatibility

Scenario 4: Bulk Ordering - Search for each part individually - Use favorites for common parts - Consider bulk upload for large lists

Mobile Search

Mobile search interface showing touch-friendly layout with large search box and QR scanner button

On mobile devices: - Tap search box to open keyboard - Use voice input if available - Swipe through results easily - Access QR scanner for quick part lookup

Mobile search results showing swipeable cards with part information

Next Steps

Once you’ve mastered basic search:

  1. QR Code Scanning - Learn mobile scanning for instant lookup

  2. Search History and Favorites - Manage your search patterns and favorites

  3. Advanced Search - Explore advanced search capabilities

  4. Adding Items to Cart - Learn to add parts to your cart

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