Adding Items to Cart

Learn how to efficiently add parts to your cart, manage quantities, and understand the cart system in the MHS Partner Portal.

Understanding the Cart System

The MHS Partner Portal cart provides: - Persistent storage across browser sessions - Real-time stock validation during addition - Automatic conflict resolution for duplicate items - Mobile-optimized interface for all devices

Cart Features

Smart Quantity Management:

• Automatic quantity updates for duplicate parts

• Stock level warnings and suggestions

• Bulk quantity support

• Unit-aware calculations

Cross-Session Persistence:

• Cart contents saved automatically

• Access from any device with your account

• Survives browser restarts and logouts

• Synchronized across multiple tabs

Stock Intelligence:

• Real-time availability checking

• Perth warehouse vs. supplier distinction

• Backorder handling and notifications

• Alternative part suggestions

Adding Parts from Search Results

From Exact Search Results

1. Search for a specific part using exact part number

2. Review the part information and specifications

3. Set your desired quantity in the quantity field

4. Click “Add to Cart” button

5. Confirmation notification appears

6. Part is added to your cart immediately

From Multiple Search Results

Screenshot needed: Search results table showing multiple parts, each with quantity fields and “Add to Cart” buttons, with one part highlighted as being added

1. Perform a fuzzy or description search

2. Browse the results table to find desired parts

3. Click on a part number to view full details

4. Follow the same process as exact search

5. Return to results to add additional parts

Quantity Considerations:

• Default quantity is usually 1

• Increase quantity before adding to cart

• Stock warnings appear if quantity exceeds availability

• Backorder notification for insufficient stock

Screenshot needed: Warning message showing “Only 5 available in stock. Remaining 3 will be backordered” with yellow warning icon

Adding from Different Sources

From Favorites

1. Access your favorites list

2. Click on a favorite part to view details

3. Set quantity and add to cart

4. Quick add functionality for frequent orders

From QR Scanning

1. Scan a part QR code or barcode

2. Review the automatically loaded part

3. Adjust quantity if needed

4. Add directly to cart from scan results

From Order History

1. View your recent orders

2. Click “Reorder” on specific items

3. Parts added with previous quantities

4. Modify quantities before final checkout

From Supplier Integration

1. Use Stauff stock checking features

2. Review supplier availability and pricing

3. Add supplier items directly to cart

4. Mixed cart with local and supplier items

Cart Management

Viewing Your Cart

1. Click the cart icon in the navigation

2. Or use “View Cart” from dashboard quick actions

3. Review all items with quantities and pricing

4. See total order value and item count

Modifying Cart Contents

Changing Quantities

1. Find the item in your cart

2. Update the quantity field

3. Changes save automatically

4. Total updates in real-time

Removing Items

1. Click “Remove” next to unwanted items

2. Confirm removal if prompted

3. Item disappears immediately

4. Cart totals update automatically

Screenshot needed: Cart item with “Remove” button highlighted and confirmation dialog asking “Are you sure you want to remove this item from your cart?”

Clearing Entire Cart

1. Click “Clear Cart” button

2. Confirm you want to remove all items

3. Cart empties completely

4. Start fresh with new selections

Understanding Cart Information

Item Details Shown:

• Part number and description

• Quantity requested

• Unit price specific to your account

• Line total (quantity × price)

• Stock status and availability

Cart Totals:

• Subtotal of all items

• Number of items in cart

• Estimated shipping costs (where applicable)

• Total order value

Screenshot needed: Cart showing multiple items with different stock indicators: green checkmark (In Stock), yellow warning (Low Stock - 3 available), red alert (Out of Stock - Check Supplier), blue info (Supplier Item)

Stock Status Indicators:

• Green checkmark: All items available locally

• Yellow warning: Partial availability or backorder

• Red alert: Items not available locally

• Blue info: Supplier items or special orders

Advanced Cart Features

Stock Validation:

As you add items, the system automatically:

• Checks current stock levels

• Calculates availability for your quantities

• Identifies potential backorders

• Suggests alternatives if needed

Backorder Handling:

When you order more than available:

• System accepts the full quantity

• Separates available vs. backorder amounts

• Provides clear communication about delivery timing

• Handles fulfillment professionally

Duplicate Item Resolution:

If you add a part already in your cart:

• Quantities are combined automatically

• Single line item shows total quantity

• Notification confirms the combination

• Avoids cart clutter

Cross-Device Synchronization:

Your cart synchronizes across:

• Desktop and mobile devices

• Different browsers with same account

• Multiple browser tabs

• After logout/login sessions

Cart Best Practices

Efficient Cart Building:

• Add multiple items before checking out

• Use favorites for frequently ordered parts

• Review quantities carefully before adding

• Check stock status for each item

Quantity Management:

• Consider lead times when setting quantities

• Plan for future needs with bulk ordering

• Check minimum order requirements

• Account for usage rates

Stock Awareness:

• Understand Perth vs. supplier stock

• Plan for backorder lead times

• Consider alternatives for out-of-stock items

• Monitor stock levels for critical parts

Mobile Cart Management

Mobile-Specific Features:

• Touch-friendly interface for easy quantity changes

• Swipe actions for removing items

• Optimized layout for small screens

• Quick add from scanning

Mobile Cart Tips:

• Double-tap to edit quantities quickly

• Use landscape mode for detailed review

• Pull down to refresh stock status

• Long press for additional options

Screenshot needed: Mobile cart quantity editing showing large +/- buttons and numeric input field with touch-friendly interface

Troubleshooting Cart Issues

Items Not Adding to Cart: - Check if you’re logged in properly - Verify part availability in search results - Clear browser cache and try again - Try different browser if issues persist

Quantities Resetting: - Browser cache issues - clear and retry - Session timeout - log back in - Stock changes - quantities may adjust automatically - System maintenance - try again later

Cart Not Syncing: - Check internet connection - Refresh the page manually - Log out and back in - Contact support if problems continue

Stock Status Confusion: - Refresh the cart for current stock levels - Review stock explanations in help sections - Contact MHS for specific part availability - Consider alternatives if stock is uncertain

Cart Security

Data Protection: - Cart contents encrypted during transmission - Secure storage on MHS servers - Personal to your account only - Regular security updates

Privacy Considerations: - Cart contents private to your account - Not shared with other users - Automatically cleared after extended inactivity - Can be manually cleared at any time

Next Steps

Once your cart is ready:

1. Understanding Stock Levels - Learn about stock levels and sources

2. Checkout Process - Complete your order

3. Order Tracking and Management - Track your order progress

4. Favorites Management - Save frequently ordered parts